KEEN TO BRING MORE CHOICE TO New Zealand consumers, a group of Kiwi flooring retailers founded Flooring Xtra in 2008. In nine years, it has grown to become New Zealand’s largest flooring retailer with 58 stores located throughout the country. Last year alone, over 40,000 homes, offices and baches enjoyed new flooring from Flooring Xtra.
As a co-operative, every Flooring Xtra store is individually owned and operated by a local flooring expert. This sets Flooring Xtra apart as those who own, run and work in the stores have a direct interest in providing the best experience for their customers. People are their biggest asset, and they work hard to attract, train and retain quality staff who are innovative, proactive, respectful and take pride in themselves and their work.
Purchasing and installing flooring can be a complicated process for renovators. To provide a seamless experience that leaves customers satisfied, Flooring Xtra is embarking on a new training programme in 2017 to help staff guide customers through each step. New employees receive a comprehensive induction into the business, including a threeday course covering building a great customer experience, product knowledge, plus colour and design.
Whether you are renovating or redecorating, Flooring Xtra aims to make the project exciting and simple for you. With tools such as an easy to use website, a Floorcaster that allows you to take a photo of your room and changeout the flooring to see what suits, plus take-home samples to view at your leisure, Flooring Xtra makes the process easy and enjoyable.
Visit www.flooringxtra.co.nz for more information.